Manakirana Privacy Notice

Manakirana ("we", "us", or "our") is committed to protecting the privacy of your information. This Privacy Notice outlines the types of personal information we collect, how we use it, the entities with whom we may share it, and the measures we take to safeguard it. Additionally, this notice explains your rights and choices regarding your personal information and how to contact us for privacy-related matters.

By accessing or using our website, mobile application, or services, you agree to the collection and processing of your personal information as described in this Privacy Notice. If you do not agree, you may choose not to use our services.

Our services are intended for users in India and comply with Indian laws. If you access our services from outside India, you must independently determine the applicability of local laws.

1. Definitions

• Cookies: Small files placed on your device when using our website or application, enabling us to remember your preferences.
• Data: Information that identifies you, including Sensitive Personal Data or Information (SPDI), such as name, email, phone number, payment details, and other personal identifiers.
• Data Protection Laws: Applicable laws in India, such as the Information Technology Act, 2000, and its rules, governing the handling of personal data.
• Service Providers: Third parties assisting us in processing your data to provide services, including payment gateways, analytics providers, and hosting platforms.
• SPDI: Sensitive personal data or information, such as passwords, payment information, health details, and biometric data.
• User: Any individual accessing or using our services.

2. What Data We Collect

• Contact Information: Name, email, phone number, and postal address.
• Financial Information: Payment method details, transaction history, and spending patterns.
• Technical Information: IP address, device information, browser type, and usage details (collected via cookies and similar technologies).
• Transaction Information: Order details, purchase preferences, and transaction dates.
• Personal Information: Demographic details like age, gender, and occupation, as well as government ID numbers.
• Feedback: Reviews, opinions, and survey responses regarding our services.

2A. ManaKirana Migrator App

ManaKirana Migrator is an internal product catalog and barcode migration application for authorized ManaKirana staff. The app requires login credentials and may process product names, brand names, category information, barcode values, stock counts, prices, manufacturing and expiry dates, product images, and related catalog records.

• Camera access: The app uses the device camera to scan product barcodes and, when selected by authorized staff, to capture real product photos for catalog migration. Barcode frames are processed for detection and are not used for personal identification.
• Product photos: Product photos captured in the Migrator app may be compressed and uploaded to our product image storage so the product image URL can be saved with catalog and Mongo product records.
• Local sync: The app may store product catalog and barcode information locally on the device to improve search performance. This local data is used only for authorized product migration workflows.
• Account data: Login username, role, location, and session information may be used to authenticate access and protect operational data.
• No consumer financial services: Product price fields are used for catalog and inventory management. The Migrator app does not provide banking, wallet, lending, insurance, investment, or money transfer services.

3. How We Collect Data

• Information You Provide: When you register, place an order, or contact us for support.
• Automatic Collection: Using cookies, tracking tools, and web beacons to monitor website and application usage.
• Third-Party Sources: Information shared by payment gateways or affiliates when you interact with their services.

4. Use of Data

• Fulfill orders and deliver products or services.
• Process payments and issue invoices.
• Customize your experience on our platform.
• Conduct marketing and promotional campaigns.
• Prevent fraud, ensure security, and resolve disputes.
• Comply with legal obligations and enforce our terms.

5. Sharing of Data

• Partners: Third parties offering complementary products or services.
• Service Providers: For payment processing, data analysis, and marketing services.
• Legal Authorities: When required to comply with laws or respond to legal processes.

6. Security Measures

We employ technical and organizational safeguards to protect your data from unauthorized access or misuse. However, no system is completely secure, and we urge you to protect your login credentials and notify us of any suspicious activity.

7. Retention of Data

We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Notice or comply with legal obligations. Backup copies may persist for auditing and compliance.

8. Your Rights

• Access, update, or delete your data.
• Restrict or object to certain data uses.
• Withdraw consent or lodge a complaint with authorities.

You can exercise these rights by contacting us at the details below.

9. Changes to this Privacy Notice

We may update this notice periodically. Changes will be effective upon posting on our website or application. Continued use of our services signifies acceptance of the updated terms.

10. Contact Us

For privacy-related concerns, reach us at:
Email: customercare@manakirana.online
Address: Manakirana, Amalapuram, Andhra Pradesh, India.

Grievance Officer: If you have complaints or concerns, please email our CustomerCare Officer at customercare@manakirana.online.

This Privacy Notice is intended to provide transparency about our data handling practices and ensure your trust in our services.